Habitat for Humanity Hong Kong (Habitat Hong Kong) is seeking a talented individual for the roles of Assistant Manager / Officer, Programmes. You will play an integral role in running our domestic programmes in Hong Kong. Working collaboratively with the Partnerships Development Team and Finance Team, you will be responsible for planning, implementing, and monitoring efficient and impactful local programmes, while effectively managing key relationships with beneficiaries, volunteers, NGO and other programme delivery partners.
Key responsibilities include:
Programme Coordination and Implementation
- Support the Programmes Manager to develop and execute, strategically aligned and impactful domestic programmes.
- Provide end-to-end support for assigned domestic programmes, including providing pre-, during and post-activity coordination and administrative tasks including all relevant beneficiary, NGO and construction partner preparation, liaising with and coordinating volunteers where necessary.
- Ensure quality control, excellent standards and risk management policies are consistently applied to all domestic programmes and ensure that all programme stakeholders, operate in a highly professional manner exemplifying Habitat guidelines, standards and mission.
- Support project reporting and data gathering for impact measurement.
- Undertake and oversee the development and implementation of special projects or responsibilities as assigned.
Programme Design and Development
- Support the development and implementation of the digital assessment and resource platform.
- Support and deliver project impact measurement (e.g. data collection) and project communications (e.g. beneficiary stories, resource platform development).
- Ensure key Habitat policies, practices, and standards of excellence are systematically embedded into programme design and delivery. These should include but are not limited to; quality control, risk management, safeguarding, and DEI design principles.
Communications and Awareness Raising
- Work closely with our Marketing Communications Team, and Partnerships Team through gathering and sharing content programmatic impact stories and content, to ensure the consistent delivery of engaging stories to encourage support from donors, volunteers, media, and strategic stakeholders.
People Management (for the Assistant Manager role)
- As an Assistant Manager, you may be called upon to line manage project support staff. You will be supportive of the employee experience of your direct reports including the provision of objective setting, performance management, coaching, work safety, growth mindset, professional development, and capacity building opportunities.
Other
- Perform ad hoc tasks as required.
Note: The role, whilst clearly defined, is part of a fast-moving and evolving organisation and as such, the related responsibilities may need to adapt as the team grows. Any changes will be discussed with the individual but should be recognised as part of the exciting, growth mindset environment within which Habitat Hong Kong operates.
Qualifications, Skills Experience:
Qualifications
Assistant Manager:
- Degree holder in any disciplines
- Minimum 6 years of experience in planning, executing, monitoring evaluating projects, preferably with volunteer / beneficiary programmes for NGO.
Officer:
- Higher Diploma / Associate Degree / Degree holder in any disciplines
- Minimum 2 years of experience in supporting project planning, administration support executing programmes.
- Candidates with more working experience will be considered as Senior Officer
- Candidates who are passionate about working in the non-profit sector, with relevant experience from other sectors, are also welcome to apply.
Skills
- Demonstrated experience in project management.
- Demonstrate thoughtful and analytical approach in planning, organizing executing projects and programmes, using your insights to inform mitigation actions and thinking creatively to pre-empt potential challenges.
- Able to prioritise and manage conflicting priorities.
- Demonstrated knowledge and experience of the elderly service landscape in HK, programme development, impact measurement and proposal writing.
- Well organised, detail-oriented passionate for executing programmes with excellence.
- Excellent communicator with good interpersonal skills and comfortable working across and with multiple cultures.
Languages
- Fluent in Cantonese
- Good written and verbal communication skills in English
Digital
- Proficiency in PC operations (MS based applications. English and Chinese word processing).
- Knowledge of database programmes such as SalesForce / Monday.com preferred.
- Able to early adopt and is interested in finding digital solutions to streamline operations.
Working Hours:
- Whilst we have flexible working options, you will need to be available to work during the weekends as is required according to project needs
Competencies, Values and Culture
We work with a set of competencies relevant to the various roles in the team and encourage a growth mindset from all staff. We expect all team members to demonstrate commitment to the Habitat values of courage, accountability, and humility. We respect and celebrate our differences and whilst we all need space to focus and think, we also seek team members who thrive in a collaborative, communicative and culturally diverse environment. We have built a culture of trust and open dialogue and welcome ideas and input from all staff, regardless of your position.
Salary Benefits
- We conduct an annual benchmarking salary exercise to remain market aligned.
- We have a 5-day work week with part-time options for roles where operationally appropriate.
- Our flexible work schedule with remote working and co-working space options, reflects our culture of trust and accountability.
- We work with a pro bono insurance broker to find competitive dental, medical and life insurance.
- We provide a range of leave types above the statutory requirements, including but not limited to: Annual Leave, Study Leave and Personal Leave.
- In addition to the Hong Kong public holidays, we close the office for an extra day each year before or after Christmas and the Lunar New Year holidays and one day in June for all staff to focus on their wellbeing.
- As early signatories of the Equal Opportunities Commission Racial Diversity and Inclusion Charter, we are proud of the extremely positive feedback year-on-year from staff about our inclusive culture.
- Through our staff survey feedback, we are officially and proudly certified as a Great Place to Work.
How to apply
If our values resonate with you, if the roles excite you and if you want to contribute to our vision of a world where everyone has a decent place to live, please send full CV with a cover letter, current expected salary and availability to hr@habitat.org.hk. We thank all applicants for taking the time to apply. Only shortlisted applicants will be invited to an interview. 申請人所提交的個人資料會被保密處理，而有關個人資料只會披露予處理有關之職位申請。 We will retain the applications for a maximum period of twelve months and may refer suitable applicants to other vacancies within Habitat.
