Location: Hong Kong
Reports to: Assistant Manager / Senior Manager, Fundraising
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Key responsibilities include:
Fundraising and Donor Stewardship
- Grant Proposals and Communication
- Craft clear and impactful grant proposals to highlight Habitat Hong Kong’s objectives, strategies, and impact across Hong Kong and the Asia Pacific region.
- Cultivate and nurture strong relationships with current and prospective donors through regular communication and engagement.
- Donor Stewardship
- Provide excellent customer service and address all donor enquiries promptly.
- Use CRM tools to update and maintain accurate donor records.
- Fundraising Initiatives
- Collaborate on innovative income-generating activities, i.e. face-to-face fundraising, crowdfunding, campaigns, and social enterprise ideas, to increase and sustain revenue streams.
- Collaborate on supporter materials and volunteering activities for key partners and donors.
Grant Management and Reporting
- Collaborate with colleagues to ensure accurate and transparent donor reporting, emphasising, attention to detail, powerful storytelling, and speed to process.
- Monitor partnerships, funding applications, and grants, to meet deadlines and ensure impact reports are provided to funders in a timely manner.
- Prepare monthly reports on proposals submitted, grant applications, and fundraising outcomes.
Market research
- Conduct market research on potential donors and philanthropic trends.
- Provide data and research-driven recommendations to optimise and evolve our fundraising initiatives.
Note: The role, whilst clearly defined, is part of a fast-moving and evolving organisation and as such, the related responsibilities may need to adapt as the team grows. Any changes will be discussed with the individual but should be recognised as part of the exciting environment within which Habitat HK operates.
Qualifications, Skills Experience:
- Higher Diploma / Associate Degree / Degree holder in Marketing, Business, Event Management or other related discipline.
- Proficient in MS Office application (Word, Excel, PowerPoint and Chinese Word Processing).
- Proficiency in English and Chinese.
- Experience using databases for donor management; knowledge of Salesforce is a plus.
- Excellent interpersonal communication and presentation skills, with the ability to collaborate cross-functionally and cross-culturally.
- Self-motivated with strong time management and problem-solving skills.
- Experience in fundraising, customer service, marketing, events and business development will be an advantage. Candidates who are passionate about working in the non-profit sector and with relevant experience gained from other sectors/industries are also welcome to apply.
Working Hours
- We have flexible working arrangements for all staff. Our work week is Monday-Friday, with staff required to work on some Saturdays/Sundays as is required for specific roles, programme, event and/or project needs.
Competencies, Values and Culture
We work with a set of competencies relevant to the various roles in the team and encourage a growth mindset from all staff. We expect all team members to demonstrate commitment to the Habitat values of courage, accountability, and humility. We respect and celebrate our differences and whilst we all need space to focus and think, we also seek team members who thrive in a collaborative, communicative and culturally diverse environment. We have built a culture of trust and open dialogue and welcome ideas and input from all staff, regardless of your position.
We are also committed to respect and safeguard the rights & dignities of all people, and protect our staff members, volunteers, partners, beneficiaries, partners, and community members (especially vulnerable adults and children) from bullying, sexual abuse & exploitation, and sexual harassment. People love to work here because of then chance to do meaningful works as well as the opportunity to grow themselves professionally.
Salary Benefits
- We conduct an annual benchmarking salary exercise to remain market aligned.
- We have a 5-day work week with part-time options for roles where operationally appropriate.
- Our flexible work schedule with remote working and co-working space options, reflects our culture of trust and accountability.
- We work with a pro bono insurance broker to find competitive dental, medical and life insurance.
- We provide a range of leave types above the statutory requirements, including but not limited to: Annual Leave, Study Leave, and Personal Leave.
- In addition to the Hong Kong public holidays, we close the office for an extra day each year before or after Christmas and the Lunar New Year holidays and one day in June for all staff to focus on their wellbeing.
- As early signatories of the Equal Opportunities Commission Racial Diversity and Inclusion Charter, we are proud of the extremely positive feedback year-on-year from staff about our inclusive culture.
- Through our staff survey feedback, we are officially and proudly certified as a Great Place to Work.
How to apply
If our values resonate with you, if the role excites you and if you want to contribute to our vision of a world where everyone has a decent place to live, please send full CV with a cover letter, current & expected salary and availability to hr@habitat.org.hk.
We thank all applicants for taking the time to apply. Only shortlisted applicants will be invited to an interview. All personal data collected will be kept confidential and will be used for recruitment purposes only. We will retain the applications for a maximum period of twelve months and may refer suitable applicants to other vacancies within Habitat.
Company Overview
Habitat has been serving the local community in Hong Kong since 2004. Our mission is bringing people together to improve housing conditions in Hong Kong and build homes overseas, giving a hand-up to people in need and strengthening communities to be self-reliant and resilient. We welcome you to visit our website www.habitat.org.hk to learn more about Habitat for Humanity Hong Kong and our local, regional, and global impact.
