Programme Manager, Ageing-in-Place (AiP) Project (2-year Contract)

Habitat for Humanity Hong Kong (Habitat Hong Kong) is seeking a talented individual for the role of  Programme Manager for our Ageing-in-Place (“AiP”) Project. After showing encouraging results in the pilot phase, this impactful project’s 2nd phase is already providing essential home modifications to vulnerable older adults, enabling them to age in place in dignity, safely, and with increased independence. Leveraging our collective experience as AiP practitioners, and with your leadership, we can make an impact on the NGO sector, AiP service provision, and elderly welfare policy. Alongside delivering home services, you will lead a team to plan, execute, monitor, and measure the impact of this project, whilst working with our multitude of external stakeholders, including our academic research partners and NGO partners.

Candidate profile
Leading a team, and working closely with the senior leadership team, you will be responsible for the successful implementation of the AiP Project Phase 2. You embody the Habitat values of courage, humility, and accountability and you have exceptional project and people management skills. You are passionate about making a difference in Hong Kong that can be evidenced from your portfolio of community engagement. You are a team player, and you thrive in a fast-paced working environment based on trust and shared accountability.

Key responsibilities include:

Programme Management

Successfully delivery of project within timeline and budget, stewarding all resources responsibly
Working with your team and colleagues from across different teams, you will have oversight of all key deliverables of the project including:
- home assessments
- home services and modifications
- post-service evaluation surveys
- online digitization of the home assessment tool
- public awareness campaign
- educational workshops and training
- reporting
Applying Habitat’s standards of excellence and adhering to our policies including but not limited to; risk management, safeguarding, code of conduct, you will ensure that all AiP programme stakeholders consistently operate in a highly professional manner exemplifying Habitat guidelines, standards, and mission.

People Management

As a seasoned leader of others, you enjoy role modelling behaviors of collaboration, solution-focused mindset, and you are a supportive coach and energetic colleague, with a can-do attitude that inspires others to achieve impact together.
You recognize that no one person or one team can operate in isolation, and you prioritize open channels of communication and encourage your team to have open and transparent dialogue with each other and all AiP programme stakeholders.
You understand the importance of setting and tracking clear KPIs and you see the KPI and performance appraisal process as a key tool to help you and your colleagues grow and learn and have a sense of both achievement and continuous development.

Project deliverables and programme timeline will be discussed in more details with candidates who are invited to join the interview process.

Qualifications, Skills & Experience:

Qualifications & Experience

Degree holder in any disciplines
Minimum 8 years of experience in planning, executing, monitoring & evaluating projects, preferably with volunteer / beneficiary programmes for NGO.
Experience in elderly services
Working with online services a plus

Skills

Demonstrated experience in project management, with knowledge and experience of the elderly service landscape in HK a plus
Knowledge of programme development, impact measurement and donor reporting
Proven experience in budgeting and monitoring budgets.
Ability to manage conflicting priorities, exceptionally well-organized and detail orientated
Comfortable engaging with a range of stakeholders, including public speaking
Experience of developing engaging communications about thematic projects.
Excellent communicator with good interpersonal skills and comfortable working across and with multiple cultures.

Languages

Fluent in Cantonese (a must)
Good written and verbal communication skills in English

Digital Skills

Proficiency in PC operations (MS based applications. English and Chinese word processing).
Knowledge of database programmes such as SalesForce / Monday.com preferred.
Able to early adopt and is interested in finding digital solutions to streamline operations.

Working Hours:

Whilst we have flexible working options, you will need to be available to work during the weekends as is required according to project needs

Competencies, Values and Culture

We work with a set of competencies relevant to the various roles in the team and encourage a growth mindset from all staff. We expect all team members to demonstrate commitment to the Habitat values of courage, accountability, and humility. We respect and celebrate our differences and whilst we all need space to focus and think, we also seek team members who thrive in a collaborative, communicative and culturally diverse environment. We have built a culture of trust and open dialogue and welcome ideas and input from all staff, regardless of your position.

Salary & Benefits

We conduct an annual benchmarking salary exercise to remain market aligned.
We have a 5-day work week with part-time options for roles where operationally appropriate.
Our flexible work schedule with remote working and co-working space options, reflects our culture of trust and accountability.
We work with a pro bono insurance broker to find competitive dental, medical and life insurance.
We provide a range of leave types above the statutory requirements, including but not limited to: Annual Leave, Study Leave and Personal Leave.
In addition to the Hong Kong public holidays, we close the office for an extra day each year before or after Christmas and the Lunar New Year holidays and one day in June for all staff to focus on their wellbeing.
As early signatories of the Equal Opportunities Commission Racial Diversity and Inclusion Charter, we are proud of the extremely positive feedback year-on-year from staff about our inclusive culture.
Through our staff survey feedback, we are officially and proudly certified as a Great Place to Work.

How to apply

If our values resonate with you, if the roles excite you and if you want to contribute to our vision of a world where everyone has a decent place to live, please send full CV with a cover letter, current & expected salary and availability to hr@habitat.org.hk. We thank all applicants for taking the time to apply. Only shortlisted applicants will be invited to an interview. All personal data collected will be kept confidential and will be used for recruitment purposes only. We will retain the applications for a maximum period of twelve months and may refer suitable applicants to other vacancies within Habitat.

Organisation Overview

Habitat has been serving the local community in Hong Kong since 2004. Our mission is bringing people together to improve housing conditions in Hong Kong and build homes overseas, giving a hand-up to people in need and strengthening communities to be self-reliant and resilient. We welcome you to visit our website www.habitat.org.hk to learn more about Habitat for Humanity Hong Kong and our local, regional, and global impact.

Habitat for Humanity Hong Kong Limited is a charitable organisation limited by guarantee, incorporated, and domiciled in Hong Kong. We are exempted from tax under Section 88 of the Inland Revenue Ordinance.